At Polkadot Chocolate Shop, we’re committed to making your chocolate shopping experience as smooth and delightful as possible. That’s why we offer fast, reliable shipping to ensure your treats arrive quickly and in perfect condition. Here’s everything you need to know about our shipping process:
Quick Order Processing
We work hard to process and ship all orders within 1-2 business days after your payment is received. During busy seasons or special promotions, processing times may take a bit longer, but we’ll always keep you updated.
Flexible Shipping Options
We provide a variety of shipping methods to suit your needs. Your options will depend on your location, as well as the size and weight of your order. Here’s what we offer:
- Standard Free Shipping: Our most affordable option, with delivery typically taking 2-3 business days. Perfect for those who don’t mind a short wait!
- Overnight Shipping: Need your chocolates ASAP? Choose overnight shipping for lightning-fast delivery. Orders must be placed before 12 PM EST, Monday through Friday. Orders placed after this time will be processed the next business day.
Hot Weather Tips
During the warmer months (spring and summer), chocolate can be sensitive to heat. While we take extra care to insulate your treats, shipments taking longer than 2 days may be at risk of melting. To keep your chocolates in perfect shape, we recommend selecting a 2-day shipping option at checkout.
Transparent Shipping Rates
Shipping costs are calculated based on your chosen method, the size and weight of your order, and your delivery location. You’ll see the exact shipping fee at checkout before completing your purchase. Please note that shipping fees are non-refundable.
Global Chocolate Delivery
We’re proud to offer international shipping to most countries! Delivery times and rates will vary depending on your location. Keep in mind that international orders may incur customs fees, import duties, or taxes, which are the responsibility of the customer.
Track Your Order
Once your order is on its way, you’ll receive a shipping confirmation email with a tracking number. Use this to monitor your package’s journey online. Please note that tracking may not be available for all shipping methods.
Delivery Concerns? We’ve Got You Covered
If you encounter any issues with your delivery, don’t hesitate to reach out to us. We’ll collaborate with the carrier to resolve the problem and ensure your chocolates arrive as quickly as possible.
At Polkadot Chocolate Shop, we’re here to make every step of your chocolate journey as sweet as our treats. Shop with confidence and let us handle the rest!